With the ubiquity of electronic devices, businesses like Tecrep24 computer repair services, which handle their repair and maintenance, are quite lucrative.
There is, however, a bit of issue when it comes to how major companies handle the repairs and maintenance of these devices. The ‘right to repair’ movement is gaining ground, aimed at ensuring the rights of customers to get their devices repaired, regardless of third-party repairs or the like.
Manufacturer policies do make it a bit more difficult or expensive to get devices like mobile devices or laptops repaired. Most of the time, they also can’t go to Tecrep24 computer repair services or other third-party service providers, only through ‘authorized’ shops, which tend to charge more than the price of a brand-new device, as well as restricting the access to spare parts and manuals, and, in some cases, use software to make devices non-functional if they underwent any repair work that the company deems ‘unauthorized‘.
Repairing electronic devices is much greener in comparison to recycling it and buying a new device altogether. People like Nicole Mortillaro are pointing out how the manufacturing processes involved in the creation of electronic devices, like mobile devices. On top of that, recycling and disposal processes are quite energy intensive, and many parts tend to find themselves languishing in the landfill.
The issues with repairing devices are commonplace, and, now, governments are taking steps to fight back, via legislation that enforces the ‘right to repair’. In Canada, for example, Ontario Liberal MPP Michael Coteau proposed a private member’s bill, one that would amend Ontario’s currently existing Consumer Protection Act, in order to protect customers’ ‘right to repair’, making it the first legislation of its kind proposed in the country.
This proposed bill would require brands to:
- Provide the necessary repair equipment; software and diagnostic tools, among others, for the diagnosis, maintenance and repair of products to customers and repair shops like Tecrep24 computer repair services, which handle electronics.
- Provide copies of relevant documents, like repair manuals, for free.
- Reset any form of electronic security that is capable of disabling the device while it undergoes any work, whether it be diagnosis, maintenance or repair.
Couteau stated that the goal of the proposed bill is to cut down on environmental waste, allow repairs to be done locally, and to encourage shops to innovate.
This proposed bill is only one example of the ‘right to repair’ movement gathering steam across the world, for different kinds of products. The US, for example, recently modified legislation in order to allow customers to legally hack the software in their electronic devices, as needed for any repair and/or maintenance work.