According to a study on B2B consumer reviews, at least 9 out of 10 companies are using reviews as part of their marketing strategy. Reviews will tell a company the features that customers love and the improvements that they have to make in the product, customer service, communication, and processes.
When a company highlights the reviews posted by its customers on the website, it means that they value the opinion of their customers. Reviews are stamps of approval that can be used by a business to confirm its trustworthiness and credibility. Many review sites allow companies to embed reviews on their site. Companies can choose the reviews that they want to display through a widget.
Almost every marketer uses social media. If a company receives a highly favourable review, it can be turned into a social media post or promoted as sponsored posts. However, there are review platforms that require attribution as to where the quoted review came from.
Customer reviews are a great way to find advocates for the brand. When a customer writes a great review, he might be willing to create additional marketing materials like case studies. Consider emailing customers to write a review after a purchase to know whether they are satisfied and willing to recommend the product or service to their friends.
If you will search online, some of the best examples of favourable reviews are king kong marketing reviews on third-party sites. The reviews are the best proof that the digital marketing agency can provide real ROI for the hard-earned dollars.