Review platforms when optimized and used appropriately will have a huge influence in gaining traffic and conversions to a brand. Many people turn to third-party review sites because they want to make the right purchase. Different brands promise to deliver the same results and the consumer has to seek the opinion of the others to make a confident decision.
Third-party review platforms do not just exist to help consumers find information about the quality, level of performance, and other details about a product or service; they help companies leverage customer reviews to gain the trust of consumers. Feedback from customers provides companies with an insight on the product’s strengths and weaknesses and the opportunities to improve customer satisfaction.
The number of third-party review sites have increased significantly over time. Most of the platforms specialize in certain products and services specific to an industry. There are platforms that provide aggregated reviews and ratings from other sites to make it easier for a customer to compare vendors based on the experience of customers.
Meanwhile, businesses must know where their customers are posting their reviews and opinions so that they can monitor and keep track of the feedback. The reviews will help shape a new company’s online reputation and public image.
It can be daunting to actively manage King Kong advertising reviews particularly with the growing number of third-party review sites. However, the digital marketing agency usually monitors third-party review platforms that are specific to the industry. The most favourable reviews are displayed on the company’s website for others to see.